Buy bus tickets with Citymapper ๐ŸŽ‰

Friends in the West Midlands, you can now buy National Express Bus tickets with Citymapper. Our first region to get this feature!๐Ÿฅ‡

How does it work?

๐Ÿ“ฑFind the ticket shop

You can find the ticket shop from several places in the app.

  1. On Home screen, tap "My Tickets". Easy.


  2. On Trip Details & GO for National Express Bus journeys, tap “Get tickets” or the big green Ticket button

๐Ÿ’ณ Buy tickets

We’ve got tickets for 1 trip, 1 day, and 1 week. You’ll need a Citymapper account and it’s easy to sign up at checkout if you don’t have one.

๐ŸŽŸ๏ธ Use your tickets

Purchased tickets can be found from Home Screen, Trip Details, or GO.


โœ… Activate your ticket before boarding

Before taking a bus, “activate” your ticket to make it valid.

Tap Activate Ticket button on a ticket to activate it (even if you’re offline).

๐ŸšŒ Scan the QR code on the bus

Show the QR code to the red machine on the bus. Bleep bloop โœ…

๐Ÿ™‹ Questions & feedback?

Tap Report Issue to get help and give feedback. 



Enjoy your travels,

Team Citymapper ๐Ÿ’š